Operations Compliance Processor - Demand Deposits

First Citizens Bank • Raleigh, NC

416d • Hybrid

About The Position

The Operations Compliance Processor - Demand Deposits role is a hybrid position focused on ensuring compliance, accuracy, and maintenance of the Bank's information reporting systems. The position involves administrative processing duties to support client service objectives and compliance with regulatory requirements.

Requirements

• High School Diploma or GED
• 2 years of experience in Operations or Administrative roles
• Experience in Banking or Financial Services is preferred
• Ability to complete an alphanumeric assessment
• Onbase system experience
• Host system experience

Responsibilities

• Maintains the integrity of information reporting systems through daily maintenance and review.
• Ensures all information or supporting documentation is present and correct, that accounts are properly set up, and that access is monitored.
• Adds, modifies, and maintains accounts to comply with applicable regulations and requests.
• Reviews regulatory holds placed on accounts by branch associates and makes corrective actions within the account as necessary.
• Compiles information in response to requests from Social Security Administration, Medicare, Medicaid, the Internal Revenue Service, and other companies and agencies.
• Sources and provides all necessary documentation to both clients and agencies.
• Provides client service, support, and communication throughout account and compliance activity.
• Performs a variety of operational and administrative tasks in response to client requests.
• Maintains knowledge of applicable laws, regulations, agencies, and policies as well as appropriate actions to ensure compliance.

Benefits

• Comprehensive benefits program for full-time associates (20+ hours)
• Customized offerings designed to support families

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED