Operations Compliance Manager

World Headquarters•New York City, NY

1d•$90,000 - $95,000•Remote

About The Position

The Learning Experience is seeking an experienced Operational Compliance Manager to support childcare centers nationwide while being based in the New York Metro Area. This field-based role is responsible for maintaining brand standards, ensuring regulatory compliance, and driving consistent operational quality across all locations. The ideal candidate brings childcare field operations experience, a strong understanding of licensing frameworks, and a passion for quality assurance. This role involves some travel and plays a critical part in protecting children’s safety, strengthening center performance, and reinforcing operational excellence.

Requirements

Bachelor’s degree in Early Childhood Education, Business Administration, Compliance Management, or related field
Minimum of 5 years experience in operational compliance, childcare operations, or regulated environments
Strong knowledge of state childcare licensing standards and regulatory requirements
Experience with audits, inspections, quality assurance, or brand compliance preferred
Solid understanding of safety regulations, health codes, and operational standards for childcare centers
Excellent organizational, analytical, and documentation skills
Strong communication and coaching abilities with comfort training onsite teams
Proficiency with reporting and documentation software tools
Ability to work independently, prioritize effectively, and meet deadlines in a fast-paced environment
Ability to travel around the NY Metro Area
This is a remote, field-based role requiring residence within the New York Metro Area to support frequent onsite center visits.

Responsibilities

Lead operational compliance efforts to ensure centers meet regulatory guidelines, licensing standards, and company policies
Conduct regular audits and onsite inspections to assess brand standards, quality delivery, and operational consistency
Partner with training teams to develop and deliver compliance-focused education and coaching for center staff
Identify compliance risks and implement proactive mitigation strategies
Respond to compliance-related incidents promptly and effectively
Maintain accurate documentation, inspection records, and compliance reports
Prepare clear reporting for leadership on trends, risks, and improvement opportunities
Build strong working relationships with center directors, regional leaders, and cross-functional teams
Support continuous improvement by recommending enhancements to policies, processes, and systems
Stay current on regulatory changes and childcare industry best practices