Operations Client Service, Senior Associate

State Street • Quincy, MA

3d

About The Position

The Business Onboarding and Transitions team (BOaT), part of Global Business Integration within Global Delivery, is seeking a motivated, detail‑oriented professional to support the opening and ongoing maintenance of customer custody accounts. This role is well suited for an early‑career individual who thrives in a structured, process‑driven environment and values teamwork, accuracy, and client service.

The team you will be joining is part of State Street Global Delivery (SSGD) , which provides asset owners and managers access to essential financial tools that support effective investment solutions. From core custody and fund administration to alternative asset servicing, Global Delivery plays a critical role in supporting our clients’ ability to operate and grow in global markets. This role directly supports timely account readiness, regulatory compliance, and reliable client outcomes.

Requirements

• Strong attention to detail and organizational skills
• Ability to work effectively in a fast‑paced, evolving environment
• Clear and professional communication skills, with comfort participating in calls with internal and external stakeholders
• A collaborative mindset and commitment to working as part of a client service team
• Ability to manage multiple tasks and priorities
• Bachelor’s degree required
• 2+ years of relevant experience in financial services or operations

Nice To Haves

• Custody or onboarding experience preferred but not required

Responsibilities

• Act as a point of contact between internal partners and external clients regarding local market requirements for opening securities and cash accounts
• Prepare, review, and process foreign market account openings and amendments in accordance with established procedures
• Partner with internal teams, clients, and sub‑custodians to ensure accounts are accurately established and ready for trading
• Support ongoing market maintenance activities, including periodic market renewals
• Monitor and maintain reporting related to assigned clients and markets
• Escalate issues and potential risks to management in a timely manner
• Assist management in achieving project milestones and meeting delivery timelines
• Work with clients to ensure required proxy and corporate event documentation is on file

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees