Operations Client Service, Senior Associate

State StreetQuincy, MA
14d$52,000 - $84,760

About The Position

The Business Onboarding and Transitions team (“BOaT”), a sub-set of Global Business Integration within Global Delivery, is seeking a talented, detail-oriented individual to join a growing team dedicated to the opening and ongoing support of customer custody accounts. Why this role is important to us The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGD’ tools help our clients make better investment choices and act on growth opportunities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

Requirements

  • Attention to detail, strong organization skills, ability to work in a fast paced / constantly changing environment.
  • Strong communication skills and must be comfortable hosting calls with internal and external stakeholders
  • Employees who are committed working as part of a Client Service Team.
  • Ability to multi-task.
  • Bachelor’s Degree
  • 3 or more years of relevant experience in the financial service industry, custody knowledge preferred.

Responsibilities

  • Act as the point of contact between both internal teams and external clients on the local market requirements to establish securities and cash accounts for our client base.
  • Prepare and review foreign market account opening and amendment documentation from start to finish by following department procedures.
  • Work closely with internal teams and external clients to ensure all foreign accounts are up to date and active for trading, including periodic market renewals.
  • Work with sub-custodians to ensure markets are opened up accurately and timely
  • Maintain reporting of all items relating to assigned client base and markets.
  • Work closely with management to raise issues and limit exposure and market risk to clients.
  • Assist manager with ensuring project milestones are achieved on a timely basis.
  • Work with clients to ensure proxy documentation is on file ahead of Corporate Events

Benefits

  • Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
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