Operations & Client Service Coordinator

RubinBrown Career • St. Louis, MO

8h

About The Position

RubinBrown is one of the nation’s leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The RubinBrown name and reputation are synonymous with experience, integrity and value. RubinBrown has revenue of approximately $240 million with 1000+ team members across locations in Chicago, Denver, Kansas City, Las Vegas, Nashville, and St. Louis. Overview The Operations & Client Service Coordinator will support the workflow, project management & resources coordination within the Assurance and Tax departments. This role will assist in keeping the Assurance and Tax departments focused, organized, and on track to provide excellent client service to our team and our clients. This individual will have strong business acumen, client/customer focus, and interpersonal skills.

Nice To Haves

• Bachelor’s Degree
• 2+ years of experience in project management, client service, or administrative roles, preferably within a public accounting firm or professional services environment.
• 2 years of advanced Microsoft Office skills
• 2 years of client service experience
• Excellent written and verbal communication
• Excellent written and verbal communication
• Exceptional organizational and time management skills.
• Strong interpersonal and client communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Ability to work independently and collaboratively in a team-oriented environment.

Responsibilities

• Assist with the oversight and monitoring of the scheduling and resource coordinators in all the locations of the firm.
• Monitor workflow timelines and communicate with internal team to provide updates.
• Schedule, coordinate logistics, and assist creation of content for meetings with managers & partners on an as needed basis.
• Draft department communications for Service Unit Leaders - Assurance and Tax
• Provide department project management oversight for Service Unit Leaders - Assurance and Tax
• Assist with administrative tasks, including calendar management, document preparation, data entry, and digital file management.
• Coordinate and manage client engagement scheduling team, utilizing scheduling software and tools for staffing across our office locations.
• Collaborate with key stakeholders and team members to assist with managing resources and meeting client service expectations.
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level