Operations Clerk

Old Dominion Freight Line • Albuquerque, NM

116d

About The Position

Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.

Requirements

• High School Degree or equivalent preferred
• 3 years of office and/or operations experience, preferably in the transportation industry
• Experience in using handheld computers/scanners preferred
• Experience with AS400 and SAP preferred
• Excellent verbal and written communication skills
• Detail oriented
• Proficient in Microsoft applications, such as Outlook, Word and Excel

Responsibilities

• Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments
• Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness
• Prepare a variety of documents and reports using AS400 and SAP
• Scan documents such as Bill of Ladings and Delivery Receipts into our system
• Close city pickups to the dock and generate manifests for the dockworkers
• Assist supervisors with assigning drivers to routes and processing drivers' paperwork
• Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents
• Provide exceptional customer service to internal and external customers

Benefits

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Truck Transportation
• Education Level: High school or GED