Operations Clerk -Evening Shift

Old Dominion Freight Line•Troy, MI

20h

About The Position

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person.

Requirements

High School Degree or equivalent preferred
3 year of office and/or operations experience, preferably in the transportation industry
Excellent verbal and written communication skills
Detail oriented
Proficient in Microsoft applications, such as Outlook, Word and Excel

Nice To Haves

Experience in using handheld computers/scanners preferred
Experience with AS400 and SAP preferred

Responsibilities

Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments
Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness
Prepare a variety of documents and reports using AS400 and SAP
Scan documents such as Bill of Ladings and Delivery Receipts into our system
Close city pickups to the dock and generate manifests for the dockworkers
Assist supervisors with assigning drivers to routes and processing drivers’ paperwork
Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents
Provide exceptional customer service to internal and external customers

Benefits

Great Health Benefits including a Zero premium medical plan for employee only coverage
Vision & Dental
Short Term & Long Term Disability
Flex Spending Accounts
401k Retirement plan with company match and additional company annual discretionary match opportunity
Life Insurance
Wellness Program
Tuition Reimbursement for Drivers and Technicians
Training and growth opportunities to build a career
We prioritize our OD family of employees
Ability to advance through our promote from within philosophy
National Career Opportunities Available at our 260+ service centers