Operations Clerk

Transdev • Lawrence, KS

10d • $19 - $23

About The Position

Transdev in Lawrence, Kansas is hiring an Operations Clerk. The Operations Clerk supports the daily functions of the Operations Department by providing administrative, organizational, and coordination assistance to ensure efficient and effective service delivery. This role assists with charter planning, organization, and implementation; supports weekly scheduling processes; and helps manage daily operational concerns. The Operations Clerk is responsible for tracking, researching, and documenting complaints, preparing coaching sheets, and assisting with communication and response to the public when needed. This position works closely with the operations leadership team and performs additional duties as assigned to support overall operational success and continuity of service.

Requirements

• High school diploma or equivalent required, additional education or training in business, administration, logistics, or a related field preferred
• Prior experience in operations, administrative support, dispatch, or transportation environment preferred
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced setting
• Excellent written and verbal communication skills, including professional interaction with employees, leadership, and the public
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and ability to quickly learn scheduling or operations software
• Strong attention to detail, documentation accuracy, and record-keeping abilities
• Ability to maintain confidentiality and handle sensitive information appropriately
• Problem-solving mindset with the ability to research issues, track outcomes, and support resolution
• Ability to work independently and as part of a team
• Flexibility to support varying operational needs, including occasional schedule adjustments if required
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

Nice To Haves

• additional education or training in business, administration, logistics, or a related field preferred
• Prior experience in operations, administrative support, dispatch, or transportation environment preferred

Responsibilities

• Assist the Operations team with day-to-day administrative and operational support
• Support charter planning, scheduling, coordination, and execution
• Assist with preparation and maintenance of weekly employee schedules
• Manage and track daily complaints, conduct research, and maintain documentation
• Prepare, organize, and distribute coaching sheets and follow-up materials
• Assist with public inquiries and communication when needed
• Perform additional duties as assigned to support operational efficiency and success

Benefits

• Competitive compensation package of minimum $18.75 – Maximum $23.25 hr.
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees