Operations Clerk

Rumpke•Wellston, OH

About The Position

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more. This is your opportunity to make a difference for you and your family. Come join our team! Operations Clerks are responsible for the accurate and timely entry of data into databases used by other operations personnel. This position communicates with other departments and operations personnel to ensure that daily changes in service information are applied and entered correctly.

Requirements

Must possess knowledge of service area, ability to read maps and give directions
General knowledge of office functions
Must be able to react well under pressure and treat others with respect
Must be able to work independently, identify issues, make decisions, assist management, and resolve problems
Ability to multi task and time management
Excellent verbal and written communication skills to be able to communicate effectively and professionally with internal and external customers
Computer proficiency in Windows and Microsoft applications
Legally eligible to work in the United States
Valid driver's license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
General Education Diploma or better.
High School or better.

Nice To Haves

Waste industry experience, a plus
AS400, RouteSmart, and IPak experience, a plus
2 years of Data entry proficiency and experience is preferred

Responsibilities

Route accounts using routing software
Enter and edit daily driver DVIR logs
Help with the daily driver check-in process
Monitor, correct, and edit route sheet information as needed
Provide support for the Customer Service Center; troubleshoot missed customers and attempt resolution by communicating with Drivers and/or Route Managers
Act as liaison between sales, operations, and customer service to help resolve routing and service issues
Assist supervisors and managers with various administrative projects
Assist in dispatch as needed, and during part of the shift and cover for dispatch during times of absence or leave
Process invoices and create and track purchase orders
Serve as back up to scale house and service scale tickets for customers as needed
Run & complete reports as required
Order supplies as needed for business
Perform other duties as assigned