Saia LTL Freight-posted 9 months ago
$21 - $26/Yr
Corpus Christi, TX
Truck Transportation

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about. Position Summary Provides clerical support for internal and external customers with lost or damaged freight. Reviews overages, shortages, and damages to reduce or eliminate loss and damage claims.

  • Researches and investigates reported freight issues.
  • Follows established claims processes and procedures.
  • Communicates between internal and external customers to resolve shipping and freight issues.
  • Resolves escalated customer issues, complaints, and questions.
  • Handles high volume calls in a fast-paced environment.
  • Prepares, reviews, and bundles paperwork for shipping and freight disputes.
  • Provides clerical assistance to management as needed.
  • High school diploma or GED.
  • 2+ years of transportation and/or related experience.
  • Working knowledge of Microsoft Office.
  • Demonstrated customer service and computer skills.
  • Competitive compensation.
  • Great benefits.
  • Opportunities for learning new skills and advancement.
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