Operations Clerk I
About The Position
With direct supervision, this role provides assistance to the operations department by providing clerical and administrative support. The Operations Clerk I reviews container supply and demand reports and populates the inventory management report. They update and input route information into the computer system on a daily basis, and may collect daily on-site container information to update the inventory log. This role assists Dispatchers by responding to customer and driver complaints and inquiries, and is responsible for reporting any safety or customer service related issues to a supervisor or manager immediately. The clerk maintains and processes various operations information, including vehicle maintenance, accounting, and route sheets. They distribute, collect, and review route sheets for proper billing and productivity reports, and assist in generating monthly productivity reports. The Operations Clerk I is expected to follow all safety policies and procedures, participate with the team to achieve safety goals, and assist other departments such as customer service and accounting. They may also assist with driver de-brief processes and perform other job-related duties as assigned.
Requirements
- Office or operations experience
Responsibilities
- Reviews container supply and demand reports and populates the inventory management report.
- Updates and inputs route information into computer system on a daily basis.
- May collect daily on-site container information and updates the inventory log.
- Assists Dispatchers by responding to customer and driver complaints and inquiries.
- Reports any safety or customer service related issues to supervisor or manager immediately.
- Maintains and processes operations information, such as vehicle maintenance, accounting and route sheets.
- Distributes, collects and reviews route sheets for proper billing and productivity reports.
- Assists in generating monthly productivity reports.
- Follows all safety policies and procedures; participates with the team to achieve safety goals.
- Assists other departments including customer service and accounting.
- May assist with driver de-brief processes.
- Performs other job-related duties as assigned or apparent
Benefits
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
