Operations - Branch Lead - Class X

Continental Battery Systems•Kalispell, MT

About The Position

Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization. We offer great benefits, including: Medical, Dental, and Vision Substantial 401k match Robust voluntary benefits package PTO and paid holidays off Significant employee product discounts (up to 12% over cost!) At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself. Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service. Daytime Hours - Monday through Friday - Occasional Weekends if needed Benefits: Medical, Dental, Vision, Life and Other Voluntary Insurance, 401K-with matching, PTO

Responsibilities

Assist the branch or district manager in all aspects
Deliver a high-quality customer experience while increasing the profitable sales of Company products and services
Creates and maintains promoters (raving fans) of clients, and team members
Completes all necessary administrative work to ensure safety of all branch personnel
Knowledgeable in all products carried and educates customers on products that service their needs.
Identifies helpful opportunities for customers through expanding the use of Company products and services.
Adaptable to provide executive-level and service-level sales presentations
Pursues and maintains preferred vendor status with clients
Obtains referrals from customers. Also able to successfully generate leads.
Records in CRM daily activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships
Ensures the positive relationship is maintained while ensuring timely collection of payment for all orders.
Deliver product and pick up used batteries, as well as maintain and replenishes consignment products for customers. Plans efficient routes, ensures proper/accurate, staged, and safe stocking of vehicle. Assists in loading and unloading process.
Assist retail customers and perform battery installations.
Coordinates labor to ensure branch is orderly, safe, and clean. Performs inventory cycle counts and complete counts
Trains personnel on job processes, techniques, and procedures
Maintains accurate documentation of all customer transactions. Compiles accurate reports.
Coordinates regularly with supervisor to achieve targeted sales objectives. Provides regular reports