rebel Financial-posted 2 days ago
$65,000 - $80,000/Yr
Full-time • Mid Level
Groveport, OH

Why Choose Us At rebel Financial , we’re building something different — a firm that runs on purpose, innovation, and shared success. We’re a Certified B Corporation® that believes capitalism can be fair, finance can be human, and operational excellence can change lives. We’re not chasing short-term profits; we’re building systems that help clients and employees thrive together. Our operations team is the engine that makes that mission possible. We design efficient workflows, improve the client experience, and power the technology and processes that keep our advisory firm running at a high level. We use some of the industry’s best tools — Advyzon, eMoney, HubSpot, TaxDome, and more — and we’re constantly innovating with AI integrations, automation, and fintech development to make our systems smarter and more scalable. And we’re growing fast. As we expand toward a one-third partner-owned, one-third employee-owned, and one-third cooperative model, every team member has a path to contribute, grow, and share in our long-term success. If you’re an analytical, detail-oriented professional who loves improving processes, supporting people, and building sustainable systems in a mission-driven firm — you’ll thrive here. Position Overview The Operations Specialist plays a critical role in keeping our firm running smoothly. You’ll work closely with advisors, leadership, and team members across departments to ensure our workflows are accurate, compliant, and efficient. This is a mid-level, high-ownership role — ideal for someone with solid experience in financial operations, billing, or back-office administration who wants to step into a more strategic position. You’ll help manage complex billing systems, improve data quality, streamline internal processes, and support exceptional client service. This position also offers a clear path toward senior operations, compliance, or practice management leadership roles as we grow.

  • Own and manage day-to-day operational workflows to support advisors and clients
  • Maintain clean, accurate client and account data across systems (Advyzon, eMoney, HubSpot, custodial platforms, etc.)
  • Manage and support the firm’s billing processes, including:
  • Setting up and maintaining fee schedules and billing groups in Advyzon
  • Running billing cycles and reviewing invoices for accuracy
  • Reconciling billing data with custodial and internal records
  • Troubleshooting and resolving billing discrepancies or client inquiries
  • Prepare operational materials and reports for meetings and reviews
  • Track service tickets, workflow deadlines, and tasks to ensure accountability
  • Identify and implement process improvements that enhance efficiency and client experience
  • Collaborate cross-functionally with advisors, investments, and compliance
  • Assist with internal reporting, reconciliations, and audits
  • Contribute to a positive, team-oriented culture and uphold best practices across the firm
  • Bachelor’s degree required (Business, Finance, or Operations preferred)
  • 5–7 years in financial services operations, client service, or a similar role
  • Strong experience with billing, fee calculations, reconciliations, and workflow management
  • Familiarity with RIA operations, custodians, or advisory firm systems preferred
  • Excellent organizational and analytical skills
  • Proactive problem-solver with process-improvement mindset
  • Strong written and verbal communication
  • Proficient in Microsoft Office and Google Workspace
  • Experience with Advyzon , eMoney , or similar portfolio systems preferred
  • Familiarity with CRMs and workflow tools ( HubSpot , TaxDome , etc.)
  • Ability to balance precision with efficiency
  • Passionate about supporting a values-driven, purpose-focused company
  • Industry coursework or licenses a plus (e.g., project management, financial operations, or Series 65)
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Student loan repayment matching (up to $200/month)
  • 529 savings matching (up to $200/month)
  • Paid time off and sick leave
  • Professional development reimbursement for training, certifications, and continuing education
  • Paid attendance at professional conferences and seminars
  • Company-branded apparel program
  • Complimentary financial, estate, and tax-planning services for employees
  • Access to company Teslas for tenured team members (merit-based rotation)
  • Collaborative team culture with regular “rebel Rousing” events and community engagement
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