Operations Auditor

FORTUNE SOCIETY INC • New York, NY

17d • $66,000 - $71,000

About The Position

Reporting to the Director of Data Integrity and Compliance, the Operations Auditor will advance the program audit and quality assurance agenda of The Fortune Society. They will work closely with program leaders to evaluate program compliance and performance and support the development of strong risk management and internal control systems to ensure program objectives are met. The Operations Auditor will also collaborate with units and EQI Program Analysts to ensure timely follow‑up on recommendations resulting from audit findings.

Requirements

• Bachelor’s degree, preferably in public administration, public health, human services, criminal justice, sociology, social work, or a related field, or an equivalent combination of education and experience.
• Minimum of two years of related work experience in a clinical, nonprofit, or government setting.
• Ability to interpret and analyze relevant statutes, regulations, contracts, and oversight‑agency policies.
• Proven organizational and time‑management skills with the ability to manage fast‑paced, multifaceted, deadline‑driven projects.
• Strong project‑management abilities, attention to detail, and the capacity to influence without authority.
• Proficiency with MS Office, including Excel.
• Strong sense of urgency and ability to drive projects to completion independently or collaboratively.
• Self‑starter with initiative and the ability to be proactive.
• Team‑oriented, open to feedback, and eager to learn and grow.
• Excellent verbal and written communication skills, with experience working across levels of staff.
• Ability to develop practical, efficient solutions and use resources creatively.
• Meticulous attention to detail paired with the ability to see the big picture.

Nice To Haves

• Experience with relational databases such as Microsoft SQL Server preferred.
• Prior experience in audit, quality assurance, or compliance preferred.
• Experience working with formerly incarcerated individuals or diverse populations is a plus.
• A sense of humor.
• The Fortune Society encourages individuals to apply who have successfully made the transition from incarceration and substance abuse into a stable, productive lifestyle in the community.

Responsibilities

• Independently lead internal audits of programs, including chart reviews, documentation review, and monitoring fidelity to program models.
• Share audit findings with program staff and collaborate with program Directors and EQI Program Analysts to assess corrective action plans.
• Develop tools to evaluate day‑to‑day quality assurance and compliance with program/unit objectives.
• Assist programs in preparing for announced and anticipated funder or regulatory site visits and audits.
• Maintain summaries of audits conducted, findings, recommendations, and corrective action implementation.
• Partner with EQI Program Analysts to develop a Continuous Quality Improvement (CQI) program, implement best practices, standardize forms, draft policies and procedures, and ensure contractual and programmatic compliance.
• Coordinate with analysts and program Directors to ensure the accuracy and integrity of agency data collection, transmission, and reporting.
• Conduct special reviews as requested by agency leadership.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees