Operations Attendant - PRN

Cleveland Clinic

7d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join Cleveland Clinic Akron General's Green Health and Wellness Center and become part of a top healthcare system in Akron. This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness program and facility. Green Health and Wellness Center is looking to add an Operations Attendant to the team. You will be responsible for the member entry process, point of sale functions, information dissemination, incoming telephone calls, and all cleaning assignments in your designated department. In this role, you will strive to provide the highest quality of service, exhibit excellent customer service skills, and greet all members and guests with warmth. As a member of the LifeStyles team, you gain access to a wealth of opportunities within the Cleveland Clinic system and join a fun, exciting and engaging workplace culture. A caregiver in this position works PRN (as needed) from 5:00AM – 10:30PM. Shifts may consist of 5:00AM – 12:00PM, 12:00PM – 5:00PM or 5:00PM – 10:00PM. Green Health and Wellness Center will be the primary work location, but floating to other Health and Wellness Centers will be required, as needed.

Requirements

Ability to multitask and work rapidly to meet deadlines
Ability to work variable hours
Basic computer proficiency

Nice To Haves

High School Diploma or GED
Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross
Customer service, housekeeping service or health club experience

Responsibilities

Greet members by name and clear them for club entry.
Maintain current information on all club programs, services and activities and promote regularly.
Handle incoming telephone calls, take accurate messages and distribute appropriately.
Register members and guests for appropriate programs according to established procedures.
Carry out all point-of-sale transactions according to established procedures.
Register all guests and make sure all paperwork is completed in full.
Adhere to all cash drawer policies and procedures.
Wash, dry, fold, distribute and collect soiled towels as needed into the Lifestyles locker rooms.
Keep supply of paper and soap products stocked for member and guest use at all times.
Complete any daily, weekly and monthly cleaning assignments within designated area.
Keep an accurate inventory of supplies and notify the supervisor when additional supplies are needed.
Clean and inspect equipment (e.g. washers and dryers).
Report any necessary facility or equipment repairs to the supervisor and/or maintenance department.