Operations Associate

Ripple Effect Strategies
$60,000 - $60,000Remote

About The Position

Ripple Effect Strategies is seeking a full-time Operations Associate to join our team in a fully remote capacity, individual in the Eastern Time Zone only. This role will support internal operations and client management processes, working closely with leadership to ensure campaigns run smoothly from a systems, billing, and administrative perspective.

Requirements

  • 1–3 years of experience in operations, administrative support, finance support, or a related role.
  • Strong organizational skills and attention to detail.
  • Comfortable working with spreadsheets, CRM systems, and SaaS tools.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Self-starter with a problem-solving mindset.

Nice To Haves

  • Experience with invoicing, billing, or accounts receivable is a plus.

Responsibilities

  • Create and maintain accurate client profiles across internal systems and platforms.
  • Support campaign setup organizing and inputting client data.
  • Track and follow up with clients on outstanding invoices and payments.
  • Assist with contract tracking and administrative documentation.
  • Set up and maintain automations across various SaaS tools and platforms.
  • Support internal operations workflows and identify opportunities for process improvement.
  • Collaborate with internal team members to ensure operational efficiency.
  • Perform other special projects or duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company contributions (100% of the first 3% and 50% of the next 2%)
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account (Dependent FSA)
  • Unlimited PTO
  • Care & Wellness benefits, including primary care, mental health services, care navigation, fertility support, and virtual healthcare.
  • Basic life insurance, supplemental life insurance, short-term disability insurance, long-term disability insurance
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