Forms Governance Team- Operations Associate

Morgan Stanley•South Jordan, UT

3d•$51,000 - $83,000

About The Position

Content Lifecycle Management Manage quarterly release cycles for forms and servicing content. Track and execute updates across 70+ items per release. Collaborate with product support teams to approve revisions and enhancements. Maintain oversight of form modifications, field changes, and system settings. Ensure alignment with firmwide branding, security, and access protocols. Support risk reduction initiatives through automation and simplification. Facilitate onboarding and role transitions within servicing groups. Provide guidance on technical resource approvals. Coordinate team meetings and feedback loops. - Ability to lead by example, work with drive and determination, adapt management style to suit individuals and ensure team is well supported with a sense of purpose - Prepared to challenge the status quo, raise concerns and/or needs of their team members - Ability to pitch communication appropriately according to the audience and demonstrate active listening skills - Culture carrier across Operations, embracing the Firm's core values and acting as a role model - Strong interpersonal, verbal, and written communication skills, with an ability to work effectively with all levels of staff and management - Advanced problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with complex processes - Strong accountability mindset taking responsibility for all work activities and personal actions - Strong understanding of form governance and operational workflows. - Experience with workflow management platforms (e.g., Workfront, Fusion) preferred. - Ability to manage multiple priorities in a fast-paced environment. - Familiarity with compliance standards and servicing protocols in financial services. - Project management and release coordination. - Technical aptitude in form systems and servicing platforms. - Proficiency in MS Office Suite and internal collaboration tools. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. For Baltimore, MD Candidates: Salary range for the position: $51,000-$83,000/ Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Requirements

Ability to lead by example, work with drive and determination, adapt management style to suit individuals and ensure team is well supported with a sense of purpose
Prepared to challenge the status quo, raise concerns and/or needs of their team members
Ability to pitch communication appropriately according to the audience and demonstrate active listening skills
Culture carrier across Operations, embracing the Firm's core values and acting as a role model
Strong interpersonal, verbal, and written communication skills, with an ability to work effectively with all levels of staff and management
Advanced problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with complex processes
Strong accountability mindset taking responsibility for all work activities and personal actions
Strong understanding of form governance and operational workflows.
Ability to manage multiple priorities in a fast-paced environment.
Familiarity with compliance standards and servicing protocols in financial services.
Project management and release coordination.
Technical aptitude in form systems and servicing platforms.
Proficiency in MS Office Suite and internal collaboration tools.