Operations Associate, Knight-Georgetown Institute - Georgetown University

Georgetown University • Lexington, MA

4d • Hybrid

About The Position

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Job Overview The Georgetown Tech & Society Initiative is a vibrant cross-campus ecosystem creating novel approaches for interdisciplinary collaboration, research, understanding, and action—all at the intersection of technology, ethics, and governance. Tech & Society is looking for a process-oriented yet adaptive candidate to join our team as an Operations Manager supporting three Tech & Society centers: the Knight-Georgetown Institute (KGI); the Center for Digital Ethics (CDE); and the Institute for Technology Law & Policy (ITLP). With partnership and oversight from the Executive Directors of KGI, CDE, and ITLP, the Operations Manager will play an integral role in day-to-day functions and future planning, ensuring that each center’s operations and administrative needs are met. The Operations Manager will be a key team member, initiating and overseeing processes related to people operations, internal and external communications, event management, budgeting, administration, procurement, and contracts. A successful candidate will be proactive and detail-oriented, and will thrive in a collaborative environment. This position requires a self-starter who has experience with event and/or organizational budgeting and can flex their skills across a wide range of operational and administrative responsibilities. Work Interactions The Operations Manager’s time will be allocated 50% to KGI, and the position will report directly to the KGI Communications Director for work within KGI and for general administrative purposes. The Operations Manager’s time will be allocated 25% to CDE and 25% to ITLP, and the position will have secondary, dotted-line reporting to the Executive Directors of CDE and ITLP for purposes of the work within those centers. The Operations Manager will work collaboratively across these three organizations, and will partner with university contacts in finance, HR, procurement, facilities, and other functions as necessary. A successful candidate will also build relationships with other centers and contacts inside and outside of Georgetown University and Georgetown Law, sharing resources and leading practices. Salary Range: 50,000 - 70,000 annually Max. Work Mode Designation This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation. Tech & Society works in hybrid mode at present, splitting our time between our Washington, DC Capitol Campus, Main Campus, and working from home. We rely heavily on Slack, Gmail, and Zoom to stay connected synchronously and asynchronously.

Requirements

• Bachelor’s degree or equivalent and 2-3 years of experience in operations, finance, human resources, administration, or other relevant field, or equivalent relevant work experience (i.e., each year of required education may be substituted with one year of relevant work experience)
• Commitment to advancing diversity, equity, inclusion, and belonging (DEIB)
• Patience, diligence and resourcefulness in navigating complex bureaucratic processes
• Familiarity running procurement and contracting processes
• Experience with basic budgeting and reconciliation of expenses
• Experience in human resources management, including recruiting, hiring, onboarding and performance management
• Proficiency in Google Suite products, spreadsheets (Excel/Google Sheets), project management, and collaborative platforms; and a quick learning curve to adapt to new programs
• Ability to analyze various sources of data, identify and derive key metrics, and propose solutions based on these data
• Ability to manage - and be both organized and flexible - in a complex, multi-faced environment that requires continuous monitoring of priorities across three distinct centers
• Exceptional communications skills, to include maintenance of confidentiality

Nice To Haves

• Prior experience maintaining or working with external communications platforms, such as social media channels and content management system tools (e.g., WordPress)
• Prior experience managing event logistics
• Prior experience in an academic or think tank setting
• An interest in public policy issues at the intersection of technology and society
• Prior experience working with Georgetown University and/or Georgetown Law business processes and Georgetown Management System (GMS)

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level