Operations Associate, PSA (Temp-To-Hire) (Shift 2)

Collaborative Solutions•Santa Ana, CA

22d•$17•Onsite

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. We’re looking for temp-to-hire Operations Associates to join our team and handle receiving, encapsulation, quality control, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new business unit. You’ll report to the Operations Supervisor and work from our Santa Ana, California office Monday through Friday for our PM shift (3pm - 11:30pm).

Requirements

You have strong written and verbal communication skills.
You have the ability to work in a team environment.
You can prioritize all tasks and work in a fast-paced work environment.
You are a team player who is willing and able to work well with others.
You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.
You produce high quality, accurate work and demonstrate thoroughness in your work.
You are dependable and able to follow instructions and respond to directions from your supervisor(s).
You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google Suite, e.g. Gmail, Google Docs, and Google Sheets.
You have good hand-eye coordination and are comfortable with physical labor.

Nice To Haves

Previous experience in a warehouse or manufacturing environment is a plus.

Responsibilities

Open, separate, and itemize department’s mail by service type.
Match, count, and check items.
Verify service type with payment and verify its eligibility.
Enter item information into the database and print stickers containing order details.
Work with the Customer Service and Problem Orders departments to resolve problems.
Work with the Sales department for orders that have special deals and/or pricing.
Work with other cross-functional teams on special projects and/or deals.
Encapsulate and seal comic books.
Learning various sizes of gasket sizes and comic books holders.
Crack-out and re-seal comic books according to changes.
Inspect assembled parts and product for defects and deviations.
Verify information such as submission form details, product quantity, identification stickers, and labels.
Sort all orders by return carrier service.
Verify order correctness and completeness.
Package orders in mailing box containers, seal with tape and attach outside labels.
Process shipping for specified return carrier and close order.
Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages.