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ZP Groupposted about 1 month ago
Entry Level
Hybrid • Durham, NC
Professional, Scientific, and Technical Services
About the position
Piper Companies is seeking an Operations Associate with strong experience in customer service and organizational skills. The ideal Operations Associate will be hybrid 3 days a week (Tuesday, Wednesday, Thursday) in Durham, NC.
Responsibilities
- Provide exceptional customer service to clients and stakeholders.
- Process and manage insurance policies and annuity contracts.
- Ensure accuracy and completeness of documentation.
- Assist with policy renewals, endorsements, and cancellations.
- Maintain and update client records in the database.
- Prepare reports and analyze data to support operational decisions.
Requirements
- Bachelor's degree
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
Benefits
- Hourly rate: $23hr
- Comprehensive benefit package; Medical, Dental, Vision, 401k match plus PTO, Sick leave as required by law, and Paid Holidays
