Operations Associate, (temp-to-hire) (Shift 2)

Collectors • Santa Ana, CA

122d • $17

About The Position

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris. With our proven track record of success, we’re expanding our grading operations in California. We’re looking for Operations Associates / Processors to join our team and handle receiving, encapsulation, quality control, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new business unit. You’ll report to the Operations Supervisor and work from our Santa Ana, California office Monday through Friday for a shift from (3:30pm -12:00am).

Requirements

• Strong written and verbal communication skills.
• Ability to work in a team environment.
• Ability to prioritize all tasks and work in a fast-paced work environment.
• Professional behavior and respectful interaction with coworkers.
• Ability to work well under pressure in fast-paced environments.
• Produce high quality, accurate work and demonstrate thoroughness.
• Dependable and able to follow instructions and respond to directions from supervisors.
• Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Suite (Gmail, Google Docs, Google Sheets).
• Good hand-eye coordination and comfort with physical labor.
• Previous experience in a warehouse or manufacturing environment is a plus.

Responsibilities

• Open, separate, and itemize department’s mail by service type.
• Match, count, and check items.
• Verify service type with payment and verify its eligibility.
• Enter item information into the database and print stickers containing order details.
• Work with the Customer Service and Problem Orders departments to resolve problems.
• Work with the Sales department for orders that have special deals and/or pricing.
• Work with other cross-functional teams on special projects and/or deals.
• Encapsulate and seal comic books.
• Learn various sizes of gasket sizes and comic book holders.
• Crack-out and re-seal comic books according to changes.
• Inspect assembled parts and product for defects and deviations.
• Verify information such as submission form details, product quantity, identification stickers, and labels.
• Sort all orders by return carrier service.
• Verify order correctness and completeness.
• Package orders in mailing box containers, seal with tape and attach outside labels.
• Process shipping for specified return carrier and close order.
• Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages.

Benefits

• Hourly rate of $17.00/hr.
• Additional $1/hr premium for shift 2 workers.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees