Operations Associate - Pharmacy

Mochi Health•San Francisco, CA

14d•$100,000 - $150,000•Onsite

About The Position

As an Operations Associate focused on partnerships, you’ll be instrumental in expanding our pharmacy network from a handful of partners to thousands, directly impacting the healthcare industry's evolution. You will work with cross-functional teams, including operations, engineering, and growth to ensure successful partner integration and optimize logistics, enhancing service levels and the patient experience. Additionally, you will dive deep into data, reporting key performance indicators (KPIs) to executives to guide strategic decisions and drive network growth.

Requirements

You possess a Bachelor’s Degree in Business or a STEM field
You have 1-2 years of experience as a project manager
Your first instinct when presented a problem is to evaluate all of the data
You have exceptional verbal, written communication, and presentation skills
You possess a keen eye for detail and a talent for organization
You have a bias for action and implement change quickly as well as respond positively to a fast-paced and constantly changing environment
You’re excited about working in-person with our team in San Francisco, CA

Responsibilities

Obsessed with the details and quick to follow up—you're on top of every thread, keeping internal teams and external partners aligned and moving fast
Onboard new sellers onto our platform
Maintain highly accurate trackers of performance, growth, and communications
Create dashboards, spreadsheets, Powerpoint decks, SQL queries, and python scripts, leveraging skills in researching data to tell stories that enable executives to make strategic decisions
Embrace challenges that push you to grow both personally and professionally
Demonstrate ownership and initiative in a fast-paced, collaborative environment, driven by a passion for improving patient lives and making a meaningful impact across the organization.

Benefits

Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day
Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits
Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create
Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions
High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide
World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure
Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans
Mochi Health Membership – We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)
Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive
Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority
Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either
Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration