Operations Associate - Parametric

Morgan Stanley

63d • $70,000 - $150,000

About The Position

The Operations Associate will be a part of the Account Maintenance team and be responsible for owning client account related data including advisor contact information, advisor sales team composition, custodian account details, and other client data for live accounts that Parametric manages. This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

Requirements

• Bachelor’s degree preferably in related discipline such as economics, math, or operations management.
• 4+ years proven experience working with financial services advisors / money managers.
• Introductory experience with registered investment advisors (RIAs), the Family Office community, separate accounts, unified managed accounts (UMAs), tax-efficient products, and/or indexes a plus.
• Relationship-building skills and ability to thrive in a team environment.
• Keen interest in and understanding of investment products and financial instruments such as equities and fixed income.
• Established communication skills - both internally/externally in written/oral/auditory essential.
• Familiarity with MS Office and the ability to learn additional internal/ external software programs.
• Resourcefulness, problem solving, and organization (ability to prioritize effectively).
• Willingness to work in fast-paced environment with hourly deadlines with attention to detail.
• Flexible, willing, and able to work long hours as needed.

Responsibilities

• Become a system and process expert supporting implementation of client data changes and requests.
• Understand the advisor contact lifecycle, including creating a new advisor in internal systems, adjusting the composition of advisor sales teams, managing exceptions with an advisor moves firms, and other workflow.
• Support the coordination of responses to client requests by liaising with internal teams and utilizing internal resources to acquire the correct account information.
• Review proxy voting setup for completeness and accuracy for live accounts.
• Support annual ADV mailing to appropriate contacts and oversee weekly and monthly ADV reviews.
• Gain proficiency and understanding of team policies and procedures to mitigate risk.
• Assist with coverage when team members are out and cross-train to ensure coverage.
• Establish working relationships with internal contacts for issue resolution.
• Assist with team projects and initiatives.
• Support the maintenance of existing firm and contact information.

Benefits

• Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans.
• Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually).
• 10 Paid Holidays.
• 401(k).
• Short/Long Term Disability.
• Discretionary incentive compensation award.
• Opportunity to participate in the relevant business unit's incentive compensation plan, which may include a discretionary bonus component.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees