Operations Associate - In Warehouse

Lime•Chicago, IL

22d•Onsite

About The Position

Lime is hiring an In-Warehouse Operations Associate to join our Operations team and play a key role in ensuring our fleet is maintained, repaired, and ready for the road. In this role, you’ll manage the day-to-day operations of our warehouse — coordinating mechanic teams across shifts, overseeing parts and inventory, enforcing safety and compliance standards, and optimising workflows to improve efficiency and reduce bottlenecks. You’ll analyse data to drive decisions, set clear performance goals, and collaborate closely with our fleet, logistics, engineering, and product teams to deliver vehicles of the highest quality. We’re looking for a hands-on, data-driven problem solver who thrives in a fast-paced, evolving environment. The ideal candidate is equally comfortable tackling immediate operational challenges and thinking strategically about how to scale our processes for the future, leading initiatives that enhance performance, streamline operations, and help shape the future of mobility. This is a warehouse-based position that requires an onsite presence Monday - Friday.

Requirements

1-3 years of professional work experience; ideally 1+ year of experience within an Operations position
Excellent problem solving skills - you can solve complex problems in a logical and structured manner.
Data driven in everything that you do - you must be very data centric and able to process and analyse data to solve problems and spot opportunities. (SQL and G-sheets)
Work well under pressure - you must be able to handle competing demands and prioritize ruthlessly.
Demonstrated ownership and accountability to deliver precise and meaningful impact.
An organized individual with a can-do attitude, excellent communications skills and the ability to work independently with tight deadlines in a multicultural environment.

Nice To Haves

Experience leading teams or groups preferred

Responsibilities

Warehouse Management: Manage day-to-day warehouse operations and mechanic staff across multiple shifts. This includes managing workforce schedules (including temps), planning staffing needs, resolving attendance and timesheet discrepancies
Repair & Maintenance: Ensure high fleet availability and reliability by monitoring repair output, mechanic performance, and quality standards.
Team Performance: Set clear KPIs for mechanic productivity and efficiency; provide coaching, feedback, and corrective action where needed.
Parts & Inventory Management: Oversee ordering, tracking, auditing, and usage of spare parts and tools; ensure accurate parts assignment and availability.
Safety & Compliance: Implement and enforce safety protocols, PPE standards, and workplace compliance requirements; spearhead local safety initiatives.
Operational Excellence: Optimize warehouse layout, workflows, and processes to maximise efficiency and reduce bottlenecks.
Cross-functional Collaboration: Work closely with fleet operations, logistics, engineering, and product teams to ensure smooth coordination and the highest of vehicle standards. .
Reporting & Data Use: Analyse warehouse data, repair output, and performance metrics to identify trends, drive improvements, and control costs.
Special Projects: Manage warehouse-focused initiatives such as Backlog Reduction Plans, Tool Management, PPE Standardisation, and Fleet Refurbishment Projects

Benefits

Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.

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