Operations Associate, Data Support

Benefact GroupSan Jose, CA
$55,000 - $67,500Hybrid

About The Position

Ecclesiastical Insurance Canada, who are proudly part of Benefact Group, are looking for an Operations Associate to join our Halifax office. We’re excited to welcome a new team member to our National Data Support team. In this role, you’ll support data entry and processing activities across the country and work closely with underwriting experts and various functional teams. Reporting to the Director of Process & Data Operations, you’ll play an important part in ensuring the accuracy and flow of our operational data. We are actively recruiting for this new opportunity. We don’t use AI tools in our screening or hiring process. Every application is reviewed by real people who want to learn what makes you shine. Ready to make an impact and love what you do? Let’s make it happen together!

Requirements

  • University degree or college diploma or equivalent experience
  • Proficiency in Microsoft Office, particularly Excel
  • High attention to accuracy and detail
  • Fast and consistent performance
  • Demonstrable organizational skills
  • Excellent communication skills
  • Data entry experience is an asset

Nice To Haves

  • Detail Oriented
  • Orginized
  • Collaborative

Responsibilities

  • Process underwriting transactions in the policy management system (i.e. new business, rewrites, renewals, endorsements) accurately and efficiently
  • Provide data entry support to Underwriting
  • Validate processed data against system generated output
  • Communicate effectively with Underwriting to resolve inquiries and discrepancies
  • Reconcile system data with certificates and policies to maintain or improve data integrity
  • Maintain data in online portal & database to ensure smooth processing
  • Meet month-end and year-end deadlines
  • Provide ad-hoc activities and various underwriting support as required

Benefits

  • Competitive annual bonus - where individual performance is recognized.
  • Defined Contribution Pension Plan (DCPP) - Up to 8% and no employee matching required.
  • Voluntary RRSP & TFSA programs – Grow your savings your way.
  • Hybrid work model – Supporting a healthy blend of work and home life.
  • Time off - paid vacation, plus paid wellness, personal, and volunteer days.
  • Summer hours – More sunshine, less screen time!
  • Monthly allowance – For commuting costs and home office supplies.
  • Employer-paid benefits – Vision, health, dental, life, and income protection.
  • Spending accounts – Health Care & Healthy Living Accounts to keep you thriving.
  • Wellness perks – Fresh fruit, snacks, and summer ice cream days!
  • Professional development – Tuition support & awards for CIP, FCIP, CRM, and more.
  • Personal development – Take that pottery class or learn guitar – we’ve got you!
  • Fun at work – Lunch & Learns, after-work socials, and Lunch with Leaders events.
  • Giving back is in our DNA – Team volunteer events, employee-nominated charitable donations, community grants, and more.
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