Operations Associate Contractor

Catchafire•New York, NY

2d•Remote

About The Position

Catchafire brings together government, philanthropy, business, and volunteers with the goal of bridging paths to stronger communities. We have been shifting skills and resources to communities across the country for over a decade. Every day, we help communities grow stronger by listening to what they need and making sure they get those resources. We are the leading online platform for nonprofits to connect with everyday professionals -our team has helped nonprofits create over 200 million dollars in value, with over 1 million volunteer hours donated. Our purpose is simple: Bridging paths to stronger communities. Learn more at catchafire.org Unfortunately, we are unable to provide sponsorship for employment at this time. Catchafire is seeking a detail-oriented Operations Associate contractor to support the planning and execution of high-impact virtual/in-person events for our partners. This short-term role focuses on hands-on logistics, participant communications, content preparation, and data tracking. The ideal candidate is highly organized, thrives in structured processes, and can ramp up quickly to manage multiple priorities with minimal oversight. The contractor in this role will report to the Director of Program Operations.

Requirements

2–3 years of experience in operations, events coordination, or administrative project support, ideally in a fast-paced environment.
Proven ability to manage multiple concurrent tasks and deadlines with minimal oversight.
Strong written communication and keen attention to detail
Reliable, responsive, and able to self-manage deadlines
Comfortable following structured processes and templates
Demonstrated ability to manage multiple events and timelines simultaneously.
Comfortable with repetitive administrative tasks.
Proficiency with Google Workspace (Docs, Sheets, Slides).
Basic spreadsheet formatting skills (e.g., cleaning CSVs, organizing data).
Experience with project management tools (e.g., Asana, Notion, Airtable).
Familiarity with CRM workflows preferred.

Nice To Haves

Event operations support experience preferred, but not required

Responsibilities

Draft and send event-related communications, including invitations, confirmations, reminder emails, day-of instructions, and post-event thank-you messages and surveys.
Own and manage communication timelines to ensure participants and speakers receive clear, accurate, and timely information.
Support content refinement for events, including updating scripts, outlines, facilitator prompts, and talking points.
Prepare nonprofit participants for events by sharing relevant materials, outlining expectations, and helping them outline needed consultations or resources.
Create event materials such as slide decks, landing pages, prep packets, facilitator guides, and run-of-show documents.
Manage event data, including uploading attendance, survey results, and post-event notes into the CRM.
Produce event impact reports and summaries for internal stakeholders, highlighting trends, insights, and recommendations.
Support the planning and execution of virtual and in-person events, ensuring all logistics run smoothly.
Coordinate location booking, onsite logistics, and catering arrangements for in-person events.
Provide day-of support such as attendee check-in, vendor coordination, technical assistance, and general event troubleshooting.