Operations Associate Cardiac Monitor Tech, Full Time, Days R38204

Baystate Health • Springfield, MA

104d

About The Position

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for an Operations Associate Cardiac Monitor Technician to join our team in Springfield, MA. This position involves working with patient and family-centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient medical records, and facilitating smooth unit operations. The role includes responsibilities such as bed management, communication with staff, and observing cardiac monitors after completing the required dysrhythmia course.

Requirements

• High School Diploma or GED.
• 1-2 years experience in customer service, preferably in a healthcare setting.
• Medical administrative experience strongly preferred.
• Prior EKG training is a huge plus.
• Ability to work rotating days, including weekends and holidays.
• Ability to multitask.
• Computer literate.

Responsibilities

• Tracks, prioritizes, and assigns beds; communicates with BMD and BM for admissions, discharges, and transfers.
• Utilizes computer applications such as C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft, and Kronos.
• Participates in unit-specific projects such as payroll and developing unit time schedules.
• Provides report/handoff to next shift including pending discharges and admissions in process.
• Serves as a unit-based resource for Zoned Hospitalist and medical/surgical teaching teams.
• Maintains patient charts in proper sequence and prepares records prior to transfer and discharge.
• Functions as a greeter for new patients/families to the unit/department.
• Maintains and charges supplies; initiates requisitions and requests accurately.
• Initiates emergency procedures as needed within the unit/department.
• Observes cardiac monitors and identifies irregular rhythms for registered nurse intervention.
• Completes the required dysrhythmia course and passes competency upon completion.

Benefits

• High-quality, low-cost medical, dental, and vision insurance.
• Generous PTO - up to 25 days in the first year.
• Continuing education support and reimbursement.
• First Time Home Buyers Financial Packages.
• Farm Share Memberships.
• 403b retirement company match & annual company contribution increase based on years of service.
• Free money coach advice from a certified professional.
• Wellbeing programs including mental, physical, and financial health.
• Pet, home, auto, and personal insurance.
• Life insurance.
• Reimbursement for wellbeing activities such as gym membership and personal trainer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees