Access - Operations Associate 2- Atrium Health Med Group Special Project
About The Position
Collects, reviews, and analyzes data related to assigned projects. Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation. Acts as a subject matter expert on certain aspects of practice operations as defined above in development of process workflows. Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format. Uses critical thinking skills to evaluate the current readiness for change and works to facilitate the change management process for all process and workflow changes for internal customers. Manages several projects at the same time. Trains teammates on various operational systems and/or new functionality through implementations as necessary. Interacts with providers, team members, and practice managers and implements stated organizational goals. Work is performed in an open office with some partitioned areas. Work is generally performed at a desk using telephone and computer entry. Travel to other facilities and practices in teammate's vehicle is required on a regular basis. Each teammate has the responsibility to work in a safe manner. Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care
Requirements
- Associates Degree plus 2 years practice operations experience or 4 years of related clerical or clinical practice experience required.
Responsibilities
- Collects, reviews, and analyzes data related to assigned projects.
- Conducts time studies for various process improvement activities and compares performance prior to process changes and post implementation.
- Acts as a subject matter expert on certain aspects of practice operations as defined above in development of process workflows.
- Documents process workflows, develops job aids, documents process changes and publishes documents in an organized, disciplined format.
- Uses critical thinking skills to evaluate the current readiness for change and works to facilitate the change management process for all process and workflow changes for internal customers.
- Manages several projects at the same time.
- Trains teammates on various operational systems and/or new functionality through implementations as necessary.
- Interacts with providers, team members, and practice managers and implements stated organizational goals.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees
