Operations Assistant (Remote)

Client Accelerators • Lebanon, PA

4h • Remote

About The Position

Are you passionate about creating efficiency and order in fast-paced environments?
Do you thrive on improving processes, maintaining accurate data, and supporting operational excellence?
If you excel at organization, have a keen eye for detail, and want to play a pivotal role in the operations of a rapidly growing advertising agency, this position is for you.
As our Operations Assistant, you will report directly to the Operations Manager and contribute to the operational backbone of the company.
You will be instrumental in:
Enhancing human resources, recruitment, and onboarding processes.
Optimizing business operations and processes.
Managing financial data, bookkeeping, and payroll.
Ensuring accurate and insightful reporting on key operational metrics.
Supporting cross-departmental communication and project management initiatives.
This role is critical for maintaining operational excellence and fostering the scalable growth of Client Accelerators.

Requirements

• 1-2 years of experience in operations or administrative roles. Agency experience will be preferred.
• Proficiency in Google Workspace, Microsoft Office, and data analysis tools.
• Experience with QuickBooks or similar financial software.
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Excellent multi-tasking skills with a proven ability to work independently and manage multiple priorities.
• Experience in process documentation and improvement.

Nice To Haves

• Agency experience will be preferred.

Responsibilities

• Process, validate, and manage all financial data with 100% accuracy.
• Generate and maintain daily, weekly, and monthly financial reports.
• Assist with QuickBooks close-out processes to ensure timely and accurate reporting.
• Support payroll and benefits administration, ensuring timely and error-free execution.
• Create and maintain financial dashboards to track and visualize key metrics.
• Manage ATS to ensure a seamless recruitment process.
• Screen applicants and coordinate interview scheduling, follow-ups, and candidate communication.
• Support the hiring process to maintain a 4:1 interview-to-offer ratio.
• Oversee onboarding tasks, ensuring new hires meet their '30-Day Challenge' goals.
• Track and report recruitment and onboarding metrics.
• Maintain Job and Candidate profiles on Culture Index.
• Develop and maintain standard operating procedures (SOPs) and playbooks.
• Collaborate on the design and implementation of '30-Day Challenges' for critical roles.
• Submit validated process improvement suggestions on a weekly basis.
• Document operational metrics and create structured workflows for optimization.
• Maintain and improve existing dashboards while creating new ones for operational metrics.
• Provide actionable insights from data analysis to drive decision-making.
• Support the Operations Manager in daily tasks and strategic initiatives.
• Coordinate communication across departments to ensure alignment.
• Assist in managing ongoing projects, ensuring deadlines and deliverables are met.
• Serve as a central point for organizing and maintaining documentation, tools, and resources.

Benefits

• Unlimited Paid Time Off: We trust our employees to manage their time effectively, offering unlimited PTO for a healthy work-life balance.
• Flexible Remote Work Environment: Enjoy the freedom of a fully remote position with optional access to our offices in New Jersey, Georgia, and Florida.
• Professional Development: Access to industry-leading training, resources, and conferences to help you grow in your career.
• Career Growth Opportunities: Collaborate with top professionals in operations, sales, creative, and media buying, with pathways for growth within the company.
• Impactful Work: Be part of a fast-growing, Inc. 5000-recognized company, directly contributing to the success of high-growth clients and innovative marketing campaigns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed