Charleston Southern University-posted 8 months ago
Charleston, SC
Educational Services

Reporting to the Associate Vice President of Enrollment Management, the Operations Assistant/Receptionist will perform data entry and receptionist duties. This position involves answering and routing phone calls for Hunter Center, greeting incoming guests, assisting with data entry into the database, updating student information, attaching and routing scanned documents, processing returned mail, and checking departmental email accounts.

  • Answer and route phone calls for Hunter Center including Financial Aid and Admissions.
  • Greet incoming guests of the Hunter Center.
  • Assist in entering documents into the database and updating student information.
  • Attach and route scanned documents.
  • Enter inquiry forms into the database.
  • Process returned mail and assist with mail outs.
  • Check departmental email accounts and forward appropriately.
  • Perform other related duties incidental to the work described.
  • Associates degree required; Bachelor's preferred in a business-related field.
  • Excellent customer service and interpersonal skills.
  • Strong communication skills to greet and manage campus visitors.
  • Ability to coordinate multiple tasks effectively.
  • Proficient in data entry and computer skills, preferably with Microsoft Office.
  • Related post-secondary education and/or work experience is desirable.
  • Ability to work effectively independently and as part of a team.
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