Operations Assistant Manager-WGV
About The Position
Turner Ace Hardware has an immediate opening for an Operations Assistant Manager. The Operations Assistant Manager will support the Store Manager in the management and coordination of all Operations functions. They will lead, develop, support, and manage Associates. The Operations Assistant Manager supervises, plans, directs and coordinates all store activities, including check-out areas, returns, special services, computer systems, and receiving, unloading, distributing, and stocking merchandise.
Requirements
- Possess a vast product knowledge of hardware related products along with a willingness to learn
- Minimum 2 years retail management experience
- Strong leadership and analytical skills
- Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
- Strong problem-solving and organizational skills
- Ability to lead and develop others
- Ability to handle multiple projects and tasks with a high attention to detail
- Knowledge of retail computer systems, MS Word and Excel a plus.
- Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
- Ability to stand for an extended period of time
- Move and handle boxes of merchandise and fixtures throughout the store and perform all functions as set forth, which entails lifting, bending, twisting
Nice To Haves
- Knowledge of retail computer systems, MS Word and Excel a plus.
Responsibilities
- Ensure the store is stocked, clean and ready for business every day
- Ensure that open/close procedures are followed
- Resolve customer complaints in a timely and satisfactory manner
- Make sure that the sales floor is clear, organized and properly signed, and that the receiving floor is clear of pallets and trash
- Maintain record keeping accurately, including employee files and documents
- Responsible for training all associates on store policies and procedures
- Develop the weekly work schedule
- Delegate daily workload among associates
- Enforce safety policies and procedures; is a safety role model
Benefits
- Health, dental, vision, and life insurance available
- 401K, paid vacation time, and holiday pay
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Building Material and Garden Equipment and Supplies Dealers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
