Operations ASM

Lowe's • Edmond, OK

413d

About The Position

The Operations Assistant Store Manager at Lowe's is responsible for delivering quality customer service while ensuring the store is clean, safe, and well-stocked. This role involves leading a team of associates to achieve sales and margin goals, driving operational efficiencies, and maximizing customer satisfaction. The Operations Assistant Store Manager collaborates with the store leadership team and may rotate through various assignments for cross-training and development.

Requirements

• 2 years of experience leading associates in a retail environment.
• 3 years of experience in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, managing daily store operations.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law.

Nice To Haves

• Bachelor's degree or certification in retail store freight flow logistics.
• 5 years of experience leading support/operations associates in retail or consumer service.
• 3 years of experience in manager-on-duty responsibilities.
• Experience in the home improvement retail sector.
• Broad knowledge of interior/exterior product categories.
• Experience with store computer systems.

Responsibilities

• Anticipate customer flow and work demand, redirecting efforts and schedules for proper coverage.
• Plan for spikes in sales and ensure the store is stocked to support demand.
• Conduct safety walks and monitor the use of store power equipment, coaching associates on safe work practices.
• Lead a team of associates to ensure exceptional customer service in a clean and safe store.
• Achieve sales and margin goals while driving operational efficiencies.
• Collaborate with peers on the store leadership team and assess customer needs to develop service and sales strategies.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree