Operations Application Engineer

Fiserv • Lincoln, NE

7d • Onsite

About The Position

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Operations Application Engineer What does a successful Operations Application Engineer do at Fiserv? A successful Operations Application Engineer ensures critical business applications are reliable, available and high‑performing by building scalable systems, automating operational tasks, and leading incident response — partnering closely with development, infrastructure and support teams to drive continuous improvement.

Requirements

• 3+ years in Premier Core, DevOps or IT Operations roles.
• Hands‑on experience with 2+ enterprise monitoring/observability tools (e.g., Dynatrace, Splunk, ExtraHop, Prometheus, Grafana, Datadog).
• Proficiency in 2+ scripting/automation languages or tools (e.g., Ansible, Bash, PowerShell) used for operational automation.
• Experience with 1+ major cloud platforms (AWS, Azure, GCP) and Kubernetes; working familiarity with ITIL practices and enterprise change management.

Responsibilities

• Provide Premier Core application and operations support for Unisys and IBM i (iSeries/AS400) environments, handling configuration, troubleshooting and operational best practices.
• Build and maintain monitoring, alerting and telemetry to enable proactive detection and rapid resolution of incidents.
• Lead incident response, perform root‑cause analysis and manage post‑mortem remediation to prevent recurrence.
• Automate repetitive tasks and deployment workflows using scripting (Ansible, Bash, PowerShell), configuration management and CI/CD tooling to reduce toil and enable safe change.
• Analyze performance and capacity trends, maintain runbooks and system documentation, and collaborate with development and infrastructure teams to design for reliability and operability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees