Operations and Program Administration Intern,

Cambridge Information Group Inc • New York, NY

9h • Onsite

About The Position

This internship provides hands-on experience supporting large-scale, residential pre-college programs in New York City, delivered in partnership with globally recognized institutions including The School of The New York Times, Vogue Summer School, WIRED, and Sotheby’s Institute of Art. Interns develop practical skills in education operations, student services, academic programming, and cross-departmental collaboration, while gaining meaningful exposure to the media, fashion, and arts education industries.

The role of Operations and Program Administration Intern spans 8 weeks over the summer and will play a crucial role in the support of ensuring the smooth delivery of our Pre-College programs.

Requirements

• Highly productive, able to work effectively and efficiently on a variety of projects simultaneously and autonomously
• Demonstrated project management skills, especially working across diverse teams and corporate cultures
• Excellent organizational and administrative skills with the ability to anticipate, improvise, and adapt for optimal resolutions: detail-oriented and proactive/self-starter
• Outstanding interpersonal skills/highly collaborative: work well within a team environment to plan, implement, and troubleshoot; as well as maintain composure in stressful situations, make sound judgments, and work under deadline pressure
• Proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint
• Proficient in/willing to learn the following systems, amongst others:
• Monday.com
• Airtable
• DocuSign electronic signature management systems (or similar)
• Orah-Student Engagement/Management System
• Pronto Communication App
• Canvas Learning Management System
• Demonstrate a high degree of professionalism, discretion and diplomacy in interpersonal relationships
• Must be adaptable to unexpected challenges, situations,and ever-changing environments. Must be willing to be flexible and pivot when necessary
• Support and embrace diversity and inclusiveness
• Comply with regular weekday (Monday-Friday) attendance/availability during core business hours and be available to work on-site in New York City onsite/in-person for the duration of program until July 31.
• Be willing and available to work additional hours, as needed
• Be willing and available to travel, as needed
• Be willing to obtain CPR certification
• Must be legally authorized to work in the United States.
• Bachelor’s degree and current graduate student pursuing Arts Administration, Arts Management degree, or similar
• At least 2 years of job experience in administrative roles, preferably in education or arts-focused settings (e.g., secondary education/university, or arts organizations/enterprise). Experience in a fast-paced, student-centered environment is a plus.
• Must be willing to obtain a CPR certification prior to the start of the program (a reimbursement will be provided)
• While no special language skills are required for the position, applicants should be capable of upholding the highest standards of written and spoken English, in professional settings.

Nice To Haves

• The ability to speak another language is a plus.

Responsibilities

• Support all on-the-ground operational processes to ensure the smooth execution of programs
• Collaborate with cross functional teams including Academics, IT, Finance, Marketing, Admissions, among others
• Support the faculty and contractor (guest speaker) booking, contract and payment processes
• Liaise with program Welcome Desk, the central communication center for the pre-college program, as well temporary administrative, academic and residential life staff.
• Assist in organizing program events including but not limited to Student Orientation, Parent engagement, student welcome soirees, Speaker Series and Closing Ceremony
• Support the maintenance of the program project management platform, Monday.com to track faculty onboarding information
• Actively participate in staff meetings, regularly scheduled program planning meetings, weekly one-on-one meetings with supervisor, and other meetings as assigned
• Supporting other teams and programs as required
• Site Visit Coordination: Liaise with the Academics/Operations team to track all logistics related to student site visits
• Classroom & Program Support: Assist with the preparation and distribution of classroom materials, educational technology, and boxed lunches. Ensure that all materials are delivered accurately and on time.
• Guest Speaker Coordination: Manage the onboarding paperwork for guest speakers, ensuring all necessary forms are completed and submitted. Support guest speaker logistics, including setting up Zoom calls for virtual speakers, on-site guest speaker pickup and handling any related technological needs.
• Communication Management: Facilitate communication between staff, faculty, and external partners and vendors.
• Student Support: Serve as a point of contact for student requests and concerns, providing guidance or redirecting to the appropriate staff when necessary.
• Faculty Liaison Support: Assist with the coordination of faculty-related activities, including the preparation and deployment of materials for Faculty on the first day of academic programming and other faculty-related events.
• Safety & Compliance: Adhere to safety and discipline protocols, ensuring a safe environment for students both on campus and during off-site activities.

Benefits

• An opportunity to work with a passionate team of diverse individuals including faculty and students
• Academic environment with faculty and industry professionals of distinction

What This Job Offers

• Job Type: Full-time
• Career Level: Intern