Operations and Engagement Coordinator, Dean's Office, College of Engineering and Computer Science - UT Chattanooga

University of Tennessee•Chattanooga, TN

1d•$22•Onsite

About The Position

The Operations and Engagement Coordinator plays a central role in supporting the daily operations of the Dean’s Office, serving as the first point of contact for visitors and assisting with a wide range of administrative, event, and alumni engagement activities. This position performs routine, well‑defined tasks under standard policies and procedures, referring complex issues to the supervisor as needed.

Requirements

Associate’s degree
Four (4) years of relevant experience
Knowledge of administrative procedures, office operations, and standard computer applications.
Knowledge of customer service practices and effective front‑office operations.
Skill in verbal and written communication to interact effectively with diverse constituents.
Skill in organizing work, managing multiple tasks, and maintaining accurate records.
Skill in gathering and compiling information and preparing reports.
Ability to use discretion and maintain confidentiality when handling sensitive matters.
Ability to problem‑solve routine issues and refer non‑routine matters appropriately.
Ability to work effectively with students, staff, faculty, alumni, and community members.
Knowledge of event planning and coordination practices.
Skill in creating promotional materials and supporting outreach initiatives.
Ability to provide work direction to student workers in event or program settings.

Nice To Haves

Bachelor’s degree

Responsibilities

Serves as the primary point of contact for visitors, students, faculty, and staff.
Responds to incoming calls, emails, and mail; routes inquiries appropriately.
Maintains office supplies; coordinates with vendors as needed.
Assists with scheduling meetings, preparing materials, and supporting college leadership.
Coordinates travel, conference registrations, and expense reports for the Dean and Associate Dean.
Assists with mailings and prepares Dean’s List notifications and awards each semester.
Supports record‑keeping and preparation needs for external reviews.
Plans and manages day‑to-day logistics for CECS events and programs.
Develops event schedules, participant lists, and progress tracking documentation.
Plans and executes advisory board meetings, showcases, recognition ceremonies, and other collegewide events.
Coordinates catering, venue setup, AV needs, communications, and event publicity.
Oversees student workers and volunteers during events.
Monitors event budgets and ensures adherence to fiscal guidelines.
Maintains the Dean’s Office kitchen, storage spaces, and conference room.
Collaborates with the College Budget Manager to ensure timely preparation and submission of budget reports.
Serves as the CECS liaison for alumni engagement efforts.
Maintains and updates the alumni contact database in partnership with Advancement.
Assists in planning alumni events, networking opportunities, and outreach initiatives.
Supports alumni communications, including newsletters, social media posts, and spotlight features.
Collects and analyzes data on alumni engagement, events, and office activities.