Operations and Administration Lead
About The Position
The Operations and Administration Lead is the conductor of our internal ecosystem. Succeeding a long-tenured and successful predecessor, you will ensure the seamless harmony of our business functions for our 9 full-time staff, alongside a seasonal surge of part-time team members during the growing season. Your mission is to maintain the high standard of operational excellence we’ve built over the last eight years while refining processes to support our continued growth. This role is a blend of high-level strategy—serving as a thought partner to the leadership team—and hands-on execution across operations, finance, HR, and IT. We seek a professional who can manage the systems that serve as our foundation, ensuring Project EATS has the operational capacity to cultivate greater food sovereignty across NYC.
Requirements
- Proven Experience: 4–6 years of professional experience in operations, HR, or finance. We are "background agnostic" and value candidates with non-traditional paths who have proven they can run a tight ship.
- Analytical Fluency: You must be comfortable and fluent with Excel and numbers. A genuine interest in data and financial accuracy is vital for success in this role.
- Project Leadership: A track record of handling multiple deadlines and completing complex assignments with minimal supervision.
- Impeccable Organization: You are highly detail-oriented and get genuine satisfaction from creating orderly, polished processes.
- Operational Versatility: The ability and willingness to pivot from partnering with leadership on gala logistics to tactical tasks like managing insurance renewals or booking team travel.
- Commitment to Equity: Experience working with diverse teams and a deep commitment to creating a workplace that supports and values difference.
Responsibilities
- Financial Oversight & Contracts: Partner with our external bookkeeper to manage day-to-day fiscal activities, including the timely processing of invoices and payment of bills. You will oversee billing, AR/AP, and expenses, while serving as the primary reviewer for organizational contracts.
- Development & Gala Support: Partner with the Development team to provide the operational backbone for fundraising initiatives. This includes managing vendor contracts, logistics, and volunteer coordination to ensure the successful execution of our annual Gala.
- HR & Talent Liaison: Serve as the primary point of contact for our outsourced HR leadership and benefits brokers. You will ensure HR compliance, manage benefits administration, and keep our internal policies competitive, up-to-date, and clearly communicated.
- Culture & People: Proactively evaluate staff engagement and recruitment processes to nurture a healthy, inclusive, and balanced office culture. You will serve as the internal bridge for HR concerns, ensuring they are addressed professionally.
- Systems & IT Management: Monitor IT vendor relationships and identify opportunities for infrastructure improvements to keep our multi-site farm operations connected and efficient.
- Special Projects: Lead cross-functional projects that address organizational design, legal compliance, and operational scaling as we expand our footprint.
Benefits
- Employer-covered medical insurance, commuter benefits, FSA, (optional) employee-paid dental + vision
- 10 paid holidays per calendar year, plus the week between 12/25-1/1 and the employee’s birthday
- 15 Vacation days + 5 Sick days
- 50% off Project EATS produce and Prepared EATS
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
