Operations Analyst

Merative

35d•Remote

About The Position

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com We are seeking a detail-oriented and analytical Operations Analyst to analyze cash attainment and forecasting, pricing accuracy, compliance, and profitability. This role involves close collaboration with sales, finance, and operations teams to achieve cash flow management, process improvements, and prepare reports related to operational and financial activities.

Requirements

Bachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience).
3+ years of experience in a financial or operations role, preferably in a healthcare or technology environment.
Strong analytical and financial skills.
Strong ability to translate complex financial concepts into clear insights for various stakeholders.
Experience in executive-level communication, adapting messaging based on the audience.
Proficiency in financial systems, CRM and ERP software, and Microsoft Office Suite, particularly Excel.

Nice To Haves

Familiarity with cloud-based solutions and partner billing structures is a plus.

Responsibilities

Operate as the primary contact for sales guidance on pricing structure-related negotiations.
Provide total cost of ownership (TCO) analysis to support pricing packages, RFPs, and promotions in coordination with sales and product teams.
Conduct cost and margin analysis, assess the impact of discounts, and ensure profitability.
Review sales quotes, assessing accuracy in sales parts usage, quantities, discounting, and required documentation.
Develop a continuous communication loop with operations and sales teams to identify areas of improvement in quoting accuracy.
Analyze and prepare negotiated price lists for strategic customers and partners.
Serve as primary backup for Pricing Analyst.
Generate and analyze financial reports, including monthly accounts receivable (AR), cash attainment, AR forecast assessment, and cloud and Merge product usage volumes for accurate invoicing and cost management.
Analyze customer payment trends and recommend process improvements to optimize cash flow and minimize financial risk.
Minimize financial risk by reporting and analyzing concessions made in the order management process.
Work flexible or extended hours during peak periods or to accommodate sales cycle needs.