Operations Analyst
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About The Position
Middesk's Entity Management business helps our customers to understand, manage and maintain their business information and relationships. The Entity Operations Fulfillment team is responsible for establishing and maintaining our customer's relationships with state agencies by creating online accounts, submitting registrations and monitoring communications. To help our customers focus on growing their own businesses and maintain state employment compliance, we remove both complexity and operational burden from our customers by guiding them through the payroll tax registration process. In this role, you will join a team of ops analysts supporting our Entity Management product line. Your day to day will be reviewing and submitting tax registrations, working with customers to resolve poor data issues, and reviewing state notifications. You will develop expertise in the nuances of state registrations and leverage that expertise to rapidly and accurately complete the outlined tasks on behalf of our customers. Our Entity Management business line is growing and we're excited to bring on board new team members that are excited to accelerate this growth. While this is a queue-based, highly operational role, there will be opportunities to support projects based on business needs. We follow a hybrid work model, and for this role, there is an expectation of 5 days per week in our NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible.
