Operations Analyst I

SelectQuote, Inc.•Overland Park, KS

About The Position

The Operations Analyst I is responsible for supporting process- and analytics-based decisions data management and process implementation. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: Develop and maintain performance and metrics reporting for the sales and support teams of SelectQuote Senior Prepare quantitative analysis using Microsoft Excel SQL Amazon Quicksight and other analytics tools to develop meaningful insights into company performance Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage Produce clear and concise presentations regarding projects and other assigned tasks Provide ad hoc analytical support to various teams throughout the business Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders Define benchmarks for success within the division using historical analysis Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc. Complete assigned tasks quickly and with a sense of urgency Develop working knowledge of business processes data generated within each process and flow of data within the database for foundational KPIs

Requirements

Strong proficiency with Microsoft Office suite especially Excel and PowerPoint
Excellent oral and written communication skills especially relating to presentation development
High level of self-motivation; ability to accomplish goals independently
Strong organizational and time management skills
Analytical and detail-oriented mindset; a high degree of accuracy is required in all functions
High level of curiosity and problem-solving aptitude
Resourcefulness and ability to push through ambiguity and find answers independently
Bachelor’s degree required preferably in Finance, Economics, Mathematics, Business Analytics or related field
0-2 years’ experience in analyst role (finance operations business or equivalent) preferred

Nice To Haves

Experience working with technical applications and programming languages like PowerBI, Tableau, Python R, SQL etc. highly preferred

Responsibilities

Develop and maintain performance and metrics reporting for the sales and support teams of SelectQuote Senior
Prepare quantitative analysis using Microsoft Excel SQL Amazon Quicksight and other analytics tools to develop meaningful insights into company performance
Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage
Produce clear and concise presentations regarding projects and other assigned tasks
Provide ad hoc analytical support to various teams throughout the business
Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders
Define benchmarks for success within the division using historical analysis
Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc.
Complete assigned tasks quickly and with a sense of urgency
Develop working knowledge of business processes data generated within each process and flow of data within the database for foundational KPIs

Benefits

Competitive Medical, Dental, and Vision Insurance
HSA/FSA
Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
Voluntary Life Insurance for Self, Spouse and Dependent
Company-paid Basic Life Insurance and Long Term Disability
Retirement plan and Employer match contribution with Profit Share
Tuition Reimbursement program
Company perks and Discount program
Engaging Wellness and Financial Education Resources
Employee Assistance Program
Incentive Plans