Operations Analyst I (5204) Capital Program Support

Septa • Philadelphia, PA

1d

About The Position

The Operations Analyst I is responsible for performing entry-level administrative, data analysis and financial assignments for the Operations Division. This position will work collaboratively with other analysts in the division and may have some responsibility for the oversight of co-op students and interns.

Requirements

• Bachelor’s degree in business administration, data analytics, finance, or related field.
• Must possess knowledge of Microsoft Office Suite, and basic understanding of data visualization tools including but not limited to Power BI or Trimble.
• Must possess excellent verbal and written communication skills.

Responsibilities

• Prepares and monitors weekly, monthly and ad hoc statistical reports.
• Utilizes the database to collect and analyze data.
• Visualizes data with charts, graphs, infographics, and/or basic dashboards.
• Establishes basic key-performance indicators to measure the effectiveness of business decisions and service delivery.
• Collaborates with project teams to ensure alignment between business needs and solutions.
• Drafts presentations for senior staff members.
• Identifies and recommends process improvements to enhance operational efficiency.
• Contributes to the development and documentation of standard operating procedures.
• Coordinates project activities and communicate updates to stakeholders.
• Supports change management and implementation efforts, including user acceptance testing (UAT), system integration testing, and validation of business requirements.
• Manage user accounts and access permissions, ensuring secure and efficient operations.
• Assists in the development and delivery of training programs for system users.
• Performs other duties as required.

Benefits

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level