Best Buy-posted about 1 year ago
Part-time • Entry Level
Charlotte, NC
Furniture, Home Furnishings, Electronics, and Appliance Retailers
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The Services Hub Operations Agent plays a crucial role in supporting the fulfillment of Geek Squad and Best Buy In-Home Services. This position involves managing escalations, analyzing labor productivity, and ensuring a high-quality client experience through effective delivery and installation of consumer electronics. The agent collaborates with local and corporate leadership to identify performance gaps and implement process improvements to enhance client satisfaction.
