Operations Administrator

Cambridge Associates-posted 7 months ago

Fairfax, VA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

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The Operations Administrator role is a key member of the Manager Research Operations (MRO) group, responsible for providing advanced organizational and process management support across Global Investment Research. This unique hybrid role blends high-level administrative duties with broad project and process management responsibilities, supporting both individual team members and the wider research function through committee organization, process development, and the maintenance of Research-generated content. The Operations Administrator will coordinate and prioritize multiple work streams, balancing day-to-day administrative tasks such as complex calendar management, travel arrangements, meeting logistics, and ad hoc requests, with larger project-based assignments and committee coordination. Success in this role requires exceptional attention to detail, a proactive approach to problem-solving, and the ability to adapt to shifting priorities in a dynamic environment. Building and maintaining strong relationships with the sub-teams of MRO and broader research colleagues is essential, as is a deep understanding of team processes and evolving needs. The Operations Administrator serves as a central point of contact for administrative process questions and support, ensuring seamless workflow and contributing to the overall efficiency and effectiveness of the Manager Research Operations group.

Arrange and coordinate internal and external meetings, including high-volume scheduling, preparing agendas, materials, and appropriately maintaining necessary documentation
Organize and manage daily activities, complex calendars, and travel arrangements, including detailed itineraries for various trip types, as needed
Prepare and process time sheets, expense reports, and Amex statements as needed
Revise, edit, and proofread documents, PowerPoint presentations, and external comments, ensuring quality control and adherence to NDA guidelines
Oversee the creation, storage, and upkeep of MRO and Manager Research department content, including committee materials and online systems
Finalize and distribute Manager Research-generated content to internal and external platforms, supporting due diligence and editorial workflows
Assist in the planning, preparation, and execution of cross-group projects and initiatives, providing backup coverage across MRO, as needed
Manage and coordinate administrative processes, team coverage, and priorities across the Research Operations Administrative team
Acquire and maintain a broad understanding of compliance, CA-specific processes, and asset-class specific administrative needs
Build and maintain effective relationships with MRO, research colleagues, and other employees across the firm
Proactively identify and address situations requiring attention, adapting to evolving team and project needs
Provide guidance and training for monthly meeting best practices, supporting task management and process execution
Maintain high levels of communication with the administrative team, content team, and editorial team to effectively identify team needs and priorities
Take ownership of tasks and projects, demonstrating initiative, strong organizational skills, and the ability to triage and assign tasks as needed
Support the maintenance and execution of allocation processes and other ongoing or ad hoc projects as required

Bachelor's degree (any major) with 2 years of related administrative, operations, or project coordination experience preferred
Strong listening, writing, and communication skills suited for a broad range of audiences and individuals
Strong interpersonal skills and an ability to quickly build and sustain positive relationships
Advanced organizational skills; proactive with a keen attention to detail
Well-developed problem-solving and decision-making skills
Ability to prioritize work, manage multiple work streams simultaneously, and meet deadlines while delivering high-quality outcomes
Ability to tolerate ambiguity and effectively work through it
Ability to remain flexible and adapt to shifting priorities within Research and role
Dynamic and driven team contributor who is eager to learn and able to work independently and as part of a team
Discretion with highly confidential and sensitive information; familiarity with compliance protocols is a plus
Strong Microsoft Excel, Outlook, Word, PowerPoint, and Adobe Acrobat skills preferred

Experience with project management, process improvement, or content management systems preferred

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