Operations Administrator 2025-02641

State of WyomingCheyenne, WY
62d

About The Position

The Operations Administrator in the Behavioral Health Division (BHD) provides daily support to the Senior Administrator and supervises key unit managers, as well as the Crisis Care Response Coordinator. Responsibilities include facilitating discussions on admission and discharge processes between multiple facilities, ensuring compliance with program initiatives in the Mental Health and Substance Abuse (MHSA) section, and coordinating treatment services for minors with various departments. The role also involves supporting budgeting, legislative duties, strategic planning, human resources, and overseeing operational aspects, including contract management, policy development, and procurement processes.

Nice To Haves

  • Bachelor's Degree in Business Administration, Healthcare Administration, Hospital Administration, or similar degree.
  • At least four years in leadership, supervision, operations management, budget, human resources, and project management.
  • Knowledge of best practices in the management of large organizations
  • Knowledge of health policy at the federal, state, and local levels, including specific abilities to understand the connection between law, rules and regulations, and policy
  • Ability to synthesize complex information and data into actionable information for decision-makers; ability to craft products (briefs, reports, presentations, analyses) that communicate effectively with internal and external stakeholders.

Responsibilities

  • Ensure coordination of services across Division programs by managing admissions, discharges, and transfers among the Wyoming Life Resource Center, Wyoming State Hospital, and community providers.
  • Oversee the Early Intervention and Education Program by managing the EIEP Unit Manager.
  • Manage the Operations, Policy, Tracking, and Contracts Unit, including oversight of the OPTC Unit Manager.
  • Collaborate with the WLRC team to effectively review, coordinate, and monitor the implementation of our new care model and expanded mission.
  • Support the Senior Administrator with human resources and personnel functions.
  • Review all external documents from the Division, including white papers, responses to inquiries, fact sheets, and more.
  • Manage all operational aspects of the Division, including contracting, tracking legislation, promulgating administrative rules, policy-making, and issuing RFAs, RFIs, and RFPs. This includes procurement and the review and approval of all documents, such as grants and procedures.
  • Oversee the implementation of the Crisis Care Response Program and provide leadership, expertise, and technical assistance to partner organizations.
  • Serve as the primary point of contact for the BHD budget, HealthStat, and year-end reports.
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