Operations Adminstrator, Warehouse

Service ChampionsBrea, CA
33d$20 - $24

About The Position

Warehouse Operations Administrator We are seeking a detail-oriented and proactive Operations Administrator to support our daily business functions. This role requires strong organizational skills, analytical ability, and proficiency with modern business systems. The Operations Administrator will ensure smooth operations across data management, scheduling, billing, and communication, while providing cost analysis to guide decision-making.

Requirements

  • Proven experience in operations, administration, or office management.
  • Strong proficiency in Service Titan or similar field of service management software.
  • Excellent communication skills (written and verbal).
  • Advanced knowledge of Microsoft Excel or other data analysis tools.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Analytical mindset with attention to detail.

Nice To Haves

  • Highly organized and process driven.
  • Comfortable with both independent work and team collaboration.
  • Strong problem-solving skills and initiative.
  • Customer-focused with a professional demeanor.

Responsibilities

  • Data Entry & Management
  • Accurately input, update, and maintain company records and customer information.
  • Ensure data integrity across systems.
  • Data Analysis
  • Compile and analyze operational data to identify trends and efficiencies.
  • Prepare reports for management to support strategic planning.
  • Scheduling & Coordination
  • Manage calendars, appointments, and service schedules.
  • Coordinate technician assignments and optimize resource allocation.
  • Email Communication
  • Draft, send, and manage professional correspondence with clients, vendors, and internal teams.
  • Maintain timely responses and clear communication channels.
  • Service Titan Systems & Billing
  • Operate Service Titan software for job tracking, invoicing, and customer management.
  • Process billing accurately and resolve discrepancies.
  • Cost Analysis
  • Monitor operational expenses and prepare cost-benefit analyses.
  • Provide recommendations to improve efficiency and reduce overhead.

Benefits

  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Training and development: Ongoing opportunities for professional growth and advancement.
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
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