Operations Administrative Assistant-Year Round

Xanterra Travel CollectionWilliams, AZ
20h

About The Position

Live. Work. Explore. as a part of our Railway Operations team, at the Grand Canyon Railway and Hotel! Job Summary: The Administrative Assistant provides support to the General Manager of Resort and Train Operations and their respective department heads, performing work of important/confidential nature; preparing reports, arranging appointments; receiving and directing incoming telephone calls and visitors in a pleasant and professional manner; taking meeting minutes, providing administrative support for appropriate individuals as assigned. The Details: Position Type: Full-Time, Year-Round Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Life at the Grand Canyon Railway: No employee housing available Generous benefit program including medical, dental, and vision coverage, paid time off, and more! A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world! Benefits and Perks: Free gym and pool access Free train tickets Free entry to Bearizona Exclusive retail and dining discounts at GCR and other Xanterra properties The adventure of a lifetime!

Requirements

  • Previous clerical or administrative experience.
  • Proficiency with computers and common office equipment.
  • Experience with MS Office, in particular Outlook, Excel spreadsheets and Word and ability to learn new systems.
  • Must be at least 19 years of age.
  • Must have a Arizona valid drivers licence.

Responsibilities

  • Fully understand and support Xanterra Mission Statement and Core Values.
  • Maintain recordkeeping of capital projects with supporting documentation. A high level of accuracy is required in this area.
  • Scan documentation for appropriate record keeping and electronic filing.
  • Facilitate Special Rate Request reservations and collaborate
  • Review Unifocus, customer comment cards and letters and respond with appropriate letters. Follow up via research of OPERA reservations associated with complaints or refunds.
  • Monitor and track Unifocus guest comment report. Distribute Unifocus reports monthly.
  • Maintain adequate back stock of business supplies for executive offices.
  • Record meeting minutes of special events and prepare minutes report for property distribution.
  • Coordinate Polar Express Charity Train groups. Assist with seasonal and holiday event planning.
  • Maintain meeting room schedules in Outlook and create BEO for Food and Beverage if needed.
  • Process CEA paperwork with corporate office and execute CEA project via communication with vendors and contractors on assigned projects.
  • Assist Trainmaster with Uniforms and Supplies.
  • Assist Risk Director when offsite in filing and faxing worker’s comp and insurance claims.
  • Process for payment company vehicle fuel receipts and invoices.
  • Other duties as assigned.

Benefits

  • Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
  • Free gym and pool access
  • Free train tickets
  • Free entry to Bearizona
  • Exclusive retail and dining discounts at GCR and other Xanterra properties
  • The adventure of a lifetime!
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