Operations Administrative Assistant

HR Office Savers • Rockledge, FL

102d

About The Position

We are an Information Technology Consulting and Support provider, and we are seeking a detail-oriented and organized Administrative Assistant to support all internal functional departments. The ideal candidate will have excellent communication skills, be proficient in Microsoft Office Suite, and have the ability to multitask in a fast-paced environment. To be successful in this position, it is critical to have a good understanding of basic IT concepts and the desire for learning newer technologies. This is a part-time position of approximately 30 hours per week and may increase to full-time after a short period of time. This is an in-office position based in Rockledge, Florida. Employees will be expected to work in the office or at a customer location.

Requirements

• Two or more years of paid company experience as an Administrative Assistant
• Demonstrated proficiency with Microsoft Applications, including Office 365, Outlook, Word, Excel, PowerPoint
• Excellent written and verbal communication skills
• Strong organizational, time-management and planning skills

Nice To Haves

• A good understanding of basic IT terminology and concepts
• The ability to quickly learn new software applications is required
• Interpersonal skills and the ability to interface with all levels of staff
• Excellent time management skills and ability to multitask and prioritize work
• Attention to detail and problem-solving skills
• Previous experience with IT MSP software, ConnectWise PSA, is highly desirable
• A two (2) year degree in Office Management or a related discipline from an accredited college or university is preferred, but not required
• Business Management Education and Experience are desirable but not required
• Sales/Marketing Education and Experience are desirable but not required
• International Association of Administrative Professionals (IAAP), desirable but not required

Responsibilities

• Provide comprehensive administrative support to ensure efficient office operations
• Handle routine tasks such as answering calls, receiving mail, and managing electronic communications
• Schedule appointments and maintain calendars for team members
• Coordinate meetings, including preparing agendas and taking minutes
• Maintain both physical and digital filing systems for accurate record-keeping
• Draft, edit, and format letters, reports, and presentations
• Review and process expense reports and other financial documents
• Serve as the first point of contact for customers
• Manage client communications and provide excellent customer service
• Oversee office supplies and equipment, working with vendors as needed
• Manage shipping and receiving equipment and supplies
• Maintain a well-organized work area
• Coordinate special administrative projects as assigned
• Assist in data entry and maintenance of company databases ConnectWise PSA
• Assist with documentation of IT processes and procedures
• Conduct regular follow-ups on open quotes and follow-up with customers
• Assist in monitoring and tracking opportunities, sales orders, projects, and service boards
• Monitor and assist workflow of several service boards within ConnectWise PSA

Benefits

• Competitive pay
• Opportunities to learn
• Supportive leadership environment

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree