Operations Administrative Assistant (Full Time)

Memphis Zoological Society • Memphis, TN

436d • $38,480 - $38,480

About The Position

The Operations Administrative Assistant plays a crucial role in supporting the maintenance department at the Memphis Zoo. This position is responsible for ensuring the smooth functioning of daily operations by managing work orders, coordinating tasks, and maintaining effective communication between various stakeholders. The ideal candidate will be detail-oriented, organized, and possess strong communication skills to enhance the overall efficiency of operational processes.

Requirements

• High school diploma or GED.
• 3-5 years of relevant experience, preferably in office management with a focus on facility repair and maintenance.
• Strong organizational skills and ability to multitask.
• Proficient in Microsoft Office Suite.
• Excellent written and oral communication skills.

Nice To Haves

• Associate's degree in Business Administration or relevant coursework.

Responsibilities

• Serve as liaison between the City of Memphis General Services Division and Memphis Zoo to manage the city work order process including submission and follow up.
• Manage Zoo's internal work order process, including submission and follow up, ensuring complete, timely and accurate communication.
• Identify and resolve routine operational challenges, escalating complex issues as necessary, and proposing solutions to enhance efficiency.
• Manage Zoo's third-party vendor requests including specialty vendors.
• Maintain and update City of Memphis and Zoo vehicle, inventory, records, and phone contacts to ensure accurate, easily accessible information.
• Provide administrative support as requested by the Chief Operations Officer and CEO's Assistant.
• Manage the Zoo's condo, including but not limited to pest control, and scheduling repairmen as needed.
• Maintain effective relationships with General Services Staff, Zoo vendors, contractors and Zoo staff.
• Maintain permits and manage renewals, inventory and blueprints.
• Maintain out of state vehicle requests including scheduling of roadworthy test for outgoing vehicle and submitting appropriate document to the City of Memphis Risk Management Dept.
• Assist as needed with all Zoo special and private events.

Benefits

• Health savings account
• AD&D insurance
• Disability insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Museums, Historical Sites, and Similar Institutions
• Education Level: High school or GED