Operations Administrative Assistant/Backup Dispatcher

U.S. Venture, Inc.•Sharonville, OH

23d•$21•Onsite

About The Position

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. The Operations Administrative Assistant performs varied duties such as cash handling, facility filing, personnel onboarding, and support the operation directed by management. Must be able to follow procedures with minimal direction and work independently, utilizing professional judgment and interpersonal skills. The schedule for this position is Monday-Friday from 9:00am to 5:30pm. Occasional Saturdays (7:30am-12:00pm)

Requirements

A high school graduate plus 1 year administrative/office experience
Excellent organizational skills and attention to detail
Data Entry and proficient in Microsoft Office Suite
Ability to use office equipment including, but not limited to: copiers, scanners, computers, projector, etc.
Above average written and verbal communication skills
Ability to follow instructions and safe operating procedures
Basic math knowledge
Demonstrated ability to provide quality customer service
Ability to maintain confidentiality
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based.

Responsibilities

Perform varied duties such as screening mail, maintaining COD files and records
Utilize a computer to generate general correspondence, reports, and spreadsheets
Assist with new hire onboarding
Assist with team member's system logins
Verify Driver collection bags
May assist with covering dispatch and will call, including breaks and lunches
Daily deposits, collect past due accounts, and assist with clearing COD’s (Cash on Delivery)
Maintain office and cleaning supplies
Willingness to provide moderate housekeeping of office and breakroom
May assist with planning company activities, i.e. – wellness fairs, job fairs, facility events
May run errands and make daily bank runs for deposits
May assist with inventory and ECOMM needs
Adheres to all company policies, procedures, and business ethics codes
May need to travel occasionally to other site locations for training and observation
Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answering phone calls in a professional and timely manner
Communicates effectively with call center, sales, customers, drivers and other locations