In this position you will: Manage adjustments to deposits and recording in CRM Manage retail partners OMS accounting portal reconciliation Monitor and support check scanning practices and users Monitor implementation of firmwide payment processing policy and process customer payments as necessary Collaborate with branch teams to ensure smooth adoption and reduced headquarter deposit volume Conduct regular follow-ups on outstanding collections issues Maintain organized tracking of internal collection activities to ensure timely resolution Collaborate with operations and finance teams to ensure proper controls of process, accelerate job progress and reduce delays Manage AP/AR reconciliation, including processing change orders, customer service credits, and agreement cancelations Manage insufficient fund/stop payment updates on deposits Manage requests for payment (particularly permits) and timely process check payment Document checks in financial system to ensure proper record of payment