(Part-time) Operations Accountability Receptionist

Kintock Group•Bridgeton, NJ

30d

About The Position

This part-time position, under the supervision of the Senior Operations Manager, is responsible for the telephone system, handling receptionist duties, some typing and/or word-processing and other basic clerical support duties for the Bridgeton facilities.

Requirements

high school diploma (or equivalent)
one year of satisfactory performance in a clerical position with similar duties in a structured office environment
ability to work independently with minimal supervision
Excellent Communication Skills, both verbal and written
Ability to handle high volume calls
Maintain accurate of call activities
Basic Computer Skills
Modern office principles and protocol
Modern office equipment including computer
Microsoft office
Communicate effectively with all levels in the organization.
Project a professional image for the company
Learn and implement contract requirements regarding community corrections and accountability.
Maintain acceptable attendance
Manage time and prioritize activities to meet the responsibilities and duties of this position.
Provide attention to detail and follow-through
Establish and maintain working relationships with co-workers, contracting agencies, and vendors.
Be flexible enough to meet unexpected job-related schedules
Meet contract agency clearance requirements
execute all duties in accordance with this position description.

Nice To Haves

advanced office/business training

Responsibilities

Maintaining resident accountability outside the facility by accurately recording incoming phone calls and alerting management when contract compliance is not met.
Answering incoming telephone calls unrelated to accountability calls and transferring to the appropriate party.
Complete Random Accountability Calls Daily.
Monitoring Resident movement using our T-Mobile on the Run GPS cell phone tracking system.
Delivering information about resident accountability to the Manager of Duty.
Recording clear, complete, accurate and concise telephone messages.
Maintaining Resident Cell Phone Inventory.
Operating office equipment such as a computer and facsimile.
Participating in mandatory training and staff development sessions
Performing other work-related duties as directed by the Director, Operations